PENSACOLA -- Lighthouse Health Plan reminds area residents of the statewide Medicaid Open Enrollment Period, a time in which Medicaid recipients may change health care plans without a state approved “good cause” reason.


According to the Agency for Health Care Administration (AHCA), the state agency that manages the Florida Medicaid program, plan changes will need to be made by the last day of the open enrollment period for the enrollee’s region.


Open enrollment began Dec. 1 and continues through Jan. 31 for Medicaid Regions 1 and 2, which is comprised of Escambia, Okaloosa, Santa Rosa, Walton, Bay, Calhoun, Franklin, Gadsden, Gulf, Holmes, Jackson, Jefferson, Leon, Liberty, Madison, Taylor, Wakulla, and Washington counties.


While individuals may seek Medicaid coverage throughout the year, based on need and qualifications, Open Enrollment for Florida’s Statewide Medicaid Managed Care program now happens once a year for all current recipients during the same period, and according to their region, according to AHCA. This Open Enrollment period will take place regardless of when they first became eligible, were assigned to a plan, or voluntarily joined a plan, according to the recent change of policy by AHCA.


Enrolling in a plan is done by going online to the Florida Medicaid Choice Counselor’s website at https://members.flmedicaidmanagedcare.com/account/login , calling the 24/7 Automated Phone System with a Medicaid PIN at 1-877-711-3662, or calling the Medicaid Choice Counselors at 1-877-711-3662 Monday through Thursday, 8 a.m. to 8 p.m. and Friday 8 a.m. to 7 p.m. TDD users ONLY call 1-866-467-4970.


Applying for and qualifying for Medicaid is managed by the Department of Children and Families. Applications are made in person, online, or by phone. To locate a Florida Access Service Center, visit https://www.myflfamilies.com/service-programs/access/map.shtml. To find a community partner, visit https://access-web.dcf.state.fl.us/CPSLookup/search.aspx . To apply online, go to https://www.myflorida.com/accessflorida/. To contact DCF by phone: 850-300-4323, Florida Relay 711 or TTY 1-800-955-8771.