Bilingual phone system keeps Florida’s drivers informed of crashes, congestion and more

Florida Department of Transportation
Florida Department of Transportation
Published: Thursday, January 23, 2014 at 12:13 PM.

TALLAHASSEE  – The Florida Department of Transportation (FDOT) is expected to receive its 10 millionth call to the Florida 511 Traveler Information System today, January 23. The state launched the statewide system June 2009, which provides updates on crashes, congestion, construction and more Florida’s interstates, toll roads and major metropolitan roadways.

The toll-free phone system offers traffic information to callers in both English and Spanish. It is one of several convenient ways motorists can receive updates, including:

· website, with interactive roadway maps showing traffic congestion and crashes, travel times and traffic camera views.

·         Free Florida 511 mobile app available on Google Play and iTunes.

·         12 statewide, regional and roadway-specific Twitter feeds.

·         My Florida 511 personalized services, allowing users to receive customized traffic alerts via phone, email or text messages.

“We are happy to be able to offer a robust traffic information system to Florida’s motorists,” said Gene Glotzbach, Intelligent Transportation Systems (ITS) Engineer Administrator, FDOT. “The 511 phone system and other 511 resources allow drivers to know before they go by checking traffic before traveling to help stay safe on the roads.”

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